Floor Guru Logo

Privacy Policy

Privacy Overview

Thank you for visiting our website. This Privacy Policy outlines how we collect, use, and protect your personal information. By using this site, you agree to the terms described in this policy. We may update this policy from time to time, and any changes will apply only to future activities and data collection, not retroactively. We encourage you to review this policy periodically to stay informed about how your information is used.

Please note that this Privacy Policy applies only to this website. If you navigate to other websites via links on our site, their privacy policies will govern the use of your information.

Collection of Information

We collect personally identifiable information, such as names, postal addresses, email addresses, and other details, only when voluntarily submitted by visitors. This information is used solely to fulfill your specific request unless you provide explicit permission for additional uses, such as subscribing to our mailing list.

Use of Cookies & Tracking Technology

Our website may use cookies and tracking technology to enhance user experience and gather insights, such as browser type, operating system, visitor count, and user behavior on the site. These tools help us optimize and customize our website to better serve you.

Cookies do not collect personal information. However, if you have previously provided identifiable information, cookies may be linked to that data. Aggregate tracking information may be shared with third parties for analytical purposes but will never include personally identifiable details.

Sharing of Information

We do not sell or share your personal information for marketing purposes. However, we may share information with government agencies or third parties assisting us in fraud prevention or investigations. This may occur when:

  1. Required or permitted by law.
  2. Preventing or protecting against potential fraud or unauthorized transactions.
  3. Investigating fraud that has already occurred.

Your information will not be shared with third parties for advertising or marketing purposes.

Data Security Commitment

We prioritize the security of your personal information. Only authorized employees, agents, and contractors (who have agreed to keep your data confidential) have access to it. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.

All emails and newsletters sent from this site provide an option to unsubscribe, ensuring you have full control over your communication preferences.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at info@floorguru.co.za or call 087 012 6291.